When we think of a digital workplace, we think of constant innovations, tools and new technologies that are awe-inspiring and highly useful. We imagine a workspace where the sensors and automation are at play so much so that there are more digital gadgets than employees at desk.
While that is not a far-off scenario, the digital workplace is surely going toward that road as more and more software and unparalleled devices are taking matters into hands and doing the routine jobs in a way that is too good to be true.
With that in mind, read on to know how the digital workplace will change and grow in a year and how well is your workplace coping with the changing landscape.
Experimentation with workplace models
An exploding model after the pandemic, hybrid is the new buzz word of the town that almost every organisation is talking about. Just as the companies are returning from the COVID_19 impact and reopening their offices, the next year is going to be mostly about the corporate giants figuring out the best workplace model for the employees.
With the remote way of work, a hybrid workplace is not a far-sighted notion but something that can be easily implemented and moulded to suit any company’s work environment. Therefore, the emergence of more hybrid workspaces is a sure thing happening for most of the businesses because the employees as well as employers are on the same page when it comes to flexible working. So, it is
Focus on Communication and collaboration
Good communication within the staff can lead to more significant and impactful results and this has led companies to bring in tools and platforms that allow the employees to stay connected and on the same page while working on crucial tasks. The prevalence of remote work during the previous two years opened the market for countless tools for collaboration and better conversations.
The employees can talk, share important files, dial up conference calls, get alerts, create schedules, keep track of timelines and work on projects virtually just like they would in a conventional office space. This ease of collaboration and virtual office is going to stay because why not.
Workplace management software will be embraced
Owing to tehri multiple advantages and bonus features, workplace management software will take the lead spot in the coming years. The digital workplace is all about switching to more reliable and accurate digitised devices for greater productivity and workplace management software is offering just that, and even more.
Companies are no longer afraid of using virtual bots and analytics to handle important operations. Technologies like asset management systems are already being adopted by a great lot of enterprises because of the ease of handling and monitoring tasks as complex as managing the assets. Such future-ready and smart solutions that do the job perfectly while also freeing the employees for more productive ventures are going to stay for good.
Better usage of AI technology
As much as 68% of employees are demanding AI based technology at work as it makes their daily work faster and better. This report proves the fact that Artificial intelligence is going to rule not just the next 2-3 years but the entire decade and after that. AI technology is being used to collect crucial data and information from both the employees as well as the customers making it a reliable source of gaining insightful details about anything at all.
Chatbots, email schedulers and digital assistants are already taking the market by storm and are going to be more prevalent by next year.
It comes as no surprise that the next decade will demand more usage of phones and applications to do office jobs. There used to be a time when the employees couldn’t imagine doing something as basic as booking a desk in advance through their smartphones. But the prevalent and emerging technology has made it all possible, so much so that even complex tasks and operations can be performed using mobile phones.
The mobile apps allow the employees to better utilise their time and simultaneously stay updated on the progress of projects by simple notifications, alerts and push buttons present on their screens. This has not only accelerated the rate of the work that staff can achieve but also an increased engagement has contributed a lot to the quality of results.
Customer Experience will take the top spot
Customers have changed over the years and they are providing more data than companies can even analyse. Brands and businesses across the globe are dedicating technologies and solutions to generate a better customer experience. The consumer is the ultimate master and therefore, their choices will shape the future of all products and services. Usage of IoT and sensors in most devices allows the companies to switch to more impressive services.
For example, companies willing to give a world-class experience to the visitors entering a facility are opting for touchless visitor management systems operating on sophisticated sensors that create an instant positive brand impression with the clients and consumers. Such systems are smart to use, stylish at the first look and can really transform the whole process of handling visitors which was unimaginable in the past decade.
Along with employee experience
Just like the consumers, the employees are changing and are looking at a better work environment and company culture rather than heavy salaries. This has given the companies a wake-up call for giving employees a healthier workspace where their voices are heard and they are no longer required to work like robots.
The coming year specifically is going to witness more recreation zones and break zones within the offices for a relaxed work routine. Work-life balance is already being talked about in more circles than ever before and it is going to pull more focus owing to its benefits related to employee’s mental health, which also greatly affects the productivity of an organization as a whole.
Author Bio: I’m Vignesh, a digital marketer. I have 4+ years of experience in the Digital Marketing Domain. I mostly work in B2B organizations. and I spend a lot of the time in saas communities getting a lot of the information from industry experts.